It has become impossible to tell managers mesmerised by artificial intelligence that the tools are not, in fact, helpful. So employees just play along with the fiction to keep their jobs, writes our tech columnist
I work at a sales-first (read: no accountability) software company, ran by inept nepo-babies and a hostile VC. I frequently have to completely re-do all of the sales engineering work when a new project starts, because they refuse to standardize or talk to each other.
After enough time doing this shit by hand, I took my best examples from previous projects and had an agent “fix the errors based on the conventions I established over here”. Instead of going line by line on these big serialized data formats now, I do about 10min of checking the results and editing down the change log.
It’s wack that I have to re-do someone else’s job still, but at least I can force some version of standardization without killing myself on the tedious bits.
I work in government and part of my job is writing memos or documents that nobody will ever read but that some congressional mandate requires me to have on file. I absolutely offload that to AI so I can do my real job.
This is another answer that misunderstands my question. It’s changed your job but has it improved the quality of life of the public served by your office ?
Not yet because people are still learning how to use it, but im literally ten times more organized than i was before i started using AI to automate notetaking planning calendaring all that.
The other question Suresh implicitly raises is: “How can you reconcile the failure of AI in the enterprise with the individual claims of skilled technologists who insist that AI is helping them do great work?”
Nothing is helpful until you need help. The fact that you think AI is helpful for you don’t have to force me to use AI. If you pay me $100k+ per year and you force me to use your tools to do my job why you even hired me ? To force this cult on me or to do the job ?
I don’t need you to use you turn signals, but it’s helpful. I’m pretty sure I could come up with a multitude of situations where your first sentence is refuted without contest.
LLMs are like a dishwashers. You could wash all the dishes yourself and probably get them cleaner in less time, but it’s useful to let a machine do the work, even I though it’s mandatory inspect every single dish to make sure the machine got them clean enough and re-wash a certain percentage of them. Dishwashers are useful, but the world wouldn’t end if we didn’t have them. They also have the benefit of using less water than when do them yourself, which certainly isn’t the case with LLMs.
Part of the problem is AI isn’t a literal thing with a fixed definition. It’s more of a marketing term that translates into “I want you to buy this thing”. So some things are considered AI that are legitimately useful and others are not and then there’s the debate if wether it’s because it really is AI or if it is and AI just sucks.
In other words, corporate leadership is starting from the premise that AI has (or will) radically change the business, and they’re working backwards from that premise to find the evidence to support this article of faith.
This quote is quite funny in this context, because it’s literally what people do with AI. Half of the frontpage of lemmy is AI. The other half is people saying AI is bad with no realization of the irony, because they don’t see good AI. It’s like CGI. Everybody hates CGI, except they don’t. CGI is everywhere. They just hate bad CGI.
What is AI? Explain as if i just woke up from a coma. We don’t have flying cars, we have dumpster deloreans, but everyone is talking about AI. What is it?
Like most things, meaning depends on context. In the most common context of “news about AI” we’re talking about generative AI: image/video generators, LLMs, and to a lesser degree coding assistants. If you want to know more about what these technologies share in common, look up what a “perceptron” is and how it works.
More generally AI could mean anything from a neural network based approach to problem solving, to a completely deterministic, hand coded heuristic. A pure decision tree could be AI in the case of video game NPCs, for example.
AI is any compute model performing complex enough reasoning that the output does not always resemble the input. They are by definition non deterministic and the same ask can provide different outputs without being influenced by other inputs.
Since that was a lazy question I decided to be lazy and just copy paste it into Gemini. Enjoy! I have no idea what the point of this is!
Artificial Intelligence isn’t a single technology; it has been a massive umbrella term since the 1950s. Broadly, it means creating computer systems capable of performing tasks that typically require human intelligence.
If LLMs are just one tiny branch on the tree, here is what the rest of the tree looks like:
Machine Learning (ML): This is the engine driving most modern AI. Instead of a human programmer writing strict "if/then" rules, we feed the computer massive amounts of data and let it figure out the rules itself. This is what powers your Netflix recommendations, credit card fraud detection, and the algorithm deciding what you see on social media.
Computer Vision: Teaching computers to "see" and interpret the visual world. This is how self-driving cars identify stop signs versus pedestrians, how your phone unlocks when it sees your face, and how medical software spots anomalies in X-rays faster than human doctors.
Robotics: The physical application of AI. This isn't just mechanical engineering; it is the software that allows a machine to navigate the unpredictable, physical world. This covers everything from the Roomba vacuuming your floor to automated factory arms and those creepy, dog-like robots from Boston Dynamics.
Natural Language Processing (NLP): This is the branch focused on understanding and generating human language. LLMs live here, but so do older, simpler technologies like spellcheck, Google Translate, and the early versions of Siri or Alexa.
Expert Systems & Rule-Based AI: This is the older, "classic" AI. It relies on a massive database of human knowledge programmed as logical rules. When the IBM computer Deep Blue beat the world chess champion in 1997, it wasn't using an LLM; it was using raw computational power to calculate millions of possible moves and their outcomes based on strict rules.
Predictive Analytics & Optimization: The invisible math running the modern world. This is AI used by logistics companies to find the absolute most efficient routes for delivery trucks, or by hedge funds to execute high-frequency stock trades based on market micro-fluctuations.
This is stupid. The tools are helpful. Overhyped? Sure. But to pretend they are in no way helpful is just wrong.
I’m not necessarily suggesting Doctorow is correct with this assertion, but on a macro scale what productivity gains will generate AI provide?
Yes there’s a few skills it’s good at coding, medical research, and image recognition being a few.
The genuine question is: has this improved everyone’s quality of life?
I work at a sales-first (read: no accountability) software company, ran by inept nepo-babies and a hostile VC. I frequently have to completely re-do all of the sales engineering work when a new project starts, because they refuse to standardize or talk to each other.
After enough time doing this shit by hand, I took my best examples from previous projects and had an agent “fix the errors based on the conventions I established over here”. Instead of going line by line on these big serialized data formats now, I do about 10min of checking the results and editing down the change log.
It’s wack that I have to re-do someone else’s job still, but at least I can force some version of standardization without killing myself on the tedious bits.
That doesn’t really answer my question. It’s changed your job, but has it improved your customers quality of life?
I work in government and part of my job is writing memos or documents that nobody will ever read but that some congressional mandate requires me to have on file. I absolutely offload that to AI so I can do my real job.
This is another answer that misunderstands my question. It’s changed your job but has it improved the quality of life of the public served by your office ?
Not yet because people are still learning how to use it, but im literally ten times more organized than i was before i started using AI to automate notetaking planning calendaring all that.
I’m happy for you but isn’t really an answer.
“Not yet” isn’t an answer??
The later section addresses this
Nothing is helpful until you need help. The fact that you think AI is helpful for you don’t have to force me to use AI. If you pay me $100k+ per year and you force me to use your tools to do my job why you even hired me ? To force this cult on me or to do the job ?
I don’t need you to use you turn signals, but it’s helpful. I’m pretty sure I could come up with a multitude of situations where your first sentence is refuted without contest.
I thought the turn signals were required by law
LLMs are like a dishwashers. You could wash all the dishes yourself and probably get them cleaner in less time, but it’s useful to let a machine do the work, even I though it’s mandatory inspect every single dish to make sure the machine got them clean enough and re-wash a certain percentage of them. Dishwashers are useful, but the world wouldn’t end if we didn’t have them. They also have the benefit of using less water than when do them yourself, which certainly isn’t the case with LLMs.
Part of the problem is AI isn’t a literal thing with a fixed definition. It’s more of a marketing term that translates into “I want you to buy this thing”. So some things are considered AI that are legitimately useful and others are not and then there’s the debate if wether it’s because it really is AI or if it is and AI just sucks.
This quote is quite funny in this context, because it’s literally what people do with AI. Half of the frontpage of lemmy is AI. The other half is people saying AI is bad with no realization of the irony, because they don’t see good AI. It’s like CGI. Everybody hates CGI, except they don’t. CGI is everywhere. They just hate bad CGI.
What is AI? Explain as if i just woke up from a coma. We don’t have flying cars, we have dumpster deloreans, but everyone is talking about AI. What is it?
AI is a vague term used colloquially to describe a variety of dissimilar and unrelated technologies each carrying a unique mixture of pros and cons.
So it doesn’t actually mean anything.
Like most things, meaning depends on context. In the most common context of “news about AI” we’re talking about generative AI: image/video generators, LLMs, and to a lesser degree coding assistants. If you want to know more about what these technologies share in common, look up what a “perceptron” is and how it works.
More generally AI could mean anything from a neural network based approach to problem solving, to a completely deterministic, hand coded heuristic. A pure decision tree could be AI in the case of video game NPCs, for example.
The utility of the term “AI” depends on what you’re trying to communicate.
AI is any compute model performing complex enough reasoning that the output does not always resemble the input. They are by definition non deterministic and the same ask can provide different outputs without being influenced by other inputs.
Since that was a lazy question I decided to be lazy and just copy paste it into Gemini. Enjoy! I have no idea what the point of this is!
Artificial Intelligence isn’t a single technology; it has been a massive umbrella term since the 1950s. Broadly, it means creating computer systems capable of performing tasks that typically require human intelligence.
If LLMs are just one tiny branch on the tree, here is what the rest of the tree looks like: