And then, eventually realizing this, they hire consultants for $$$, who offer two things, further tips for goosing numbers in silly ways, and also just direct advice for how to treat employees like utter shit, with a sharp, stainless veneer of “smart (because $$$ spent) business strategy”.
Or, to put it succinctly, that which gets measured gets done, and the people in charge of measuring don’t know what’s important.
And then, eventually realizing this, they hire consultants for $$$, who offer two things, further tips for goosing numbers in silly ways, and also just direct advice for how to treat employees like utter shit, with a sharp, stainless veneer of “smart (because $$$ spent) business strategy”.