sanitation@lemmy.radio to Technology@lemmy.worldEnglish · 1 day agoAI ‘accent masking’ at overseas call centres sparks union backlash in Canadaglobalnews.caexternal-linkmessage-square20fedilinkarrow-up1203arrow-down15
arrow-up1198arrow-down1external-linkAI ‘accent masking’ at overseas call centres sparks union backlash in Canadaglobalnews.casanitation@lemmy.radio to Technology@lemmy.worldEnglish · 1 day agomessage-square20fedilink
minus-squaremyplacedk@lemmy.worldlinkfedilinkEnglisharrow-up1·2 hours agoIf you can look it up yourself quickly, or just ask a person on the phone quickly, lots of people will call. But if the phonecall is at least 15 minutes of listening to annoying my music first, looking it up yourself might seem like a better idea. People who really need to talk to a person might be annoyed, but it won’t make them consider a competitor.
If you can look it up yourself quickly, or just ask a person on the phone quickly, lots of people will call.
But if the phonecall is at least 15 minutes of listening to annoying my music first, looking it up yourself might seem like a better idea.
People who really need to talk to a person might be annoyed, but it won’t make them consider a competitor.