Research has actually shown that people respond better to people with Scottish accents. Apparently at least one big company (might have been British Gas?) factored this into their decision about where to base their upper tier customer service call centres
Research has actually shown that people respond better to people with Scottish accents. Apparently at least one big company (might have been British Gas?) factored this into their decision about where to base their upper tier customer service call centres
https://www.youtube.com/watch?v=HbDnxzrbxn4
I LOVE that sketch