People that are closer to production are less likely to see the business holistically. That’s not their fault…I think many CEOs don’t want employees talking about the big picture. They want silos. An us vs. them mentality between support and developers…between accounting and purchasing…between human resources and Chad in sales…etc.
Of course, that goes for an individual person. When you have all departments represented and conferring, then you’ve got the whole picture, and that changes the calculus significantly.
He’s not wrong, per se.
People that are closer to production are less likely to see the business holistically. That’s not their fault…I think many CEOs don’t want employees talking about the big picture. They want silos. An us vs. them mentality between support and developers…between accounting and purchasing…between human resources and Chad in sales…etc.
Of course, that goes for an individual person. When you have all departments represented and conferring, then you’ve got the whole picture, and that changes the calculus significantly.